Delivery reliability plays a crucial role in customer service. Demurrage and detention are critical cost items and can become huge issues for shippers. Live Vehicle Tracking provides the supply chain visibility and event management needed to take corrective action in case of shipment problems, and the data needed to inform customers of delays.
Alpega’s Live Tracking provides shippers and carriers with real-time visibility across the supply chain to locations, transportation status and dynamic ETA’s, allowing the ability to quickly respond to – and mitigate – the unexpected.
"Supply chain organizations must have the visibility into their upstream supply chain to know the status and estimated delivery times of all shipments, so they can make accurate customer commitments." - Aberdeen Research GroupDownload